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psychological safety

Psychological safety.

the key to high-performing teams

1 day  I  Incompany Training or Virtual Learning Journey

"Psychological safety is the #1 predictor of team effectiveness"

- Harvard Business Review

Why should you attend?

In the 1990s, Professor Amy Edmondson (Harvard Business School) made a bizarre observation. Her research indicated that the best-performing medical teams actually reported more errors than the worse-performing teams. A mystery!

What did further research reveal? The best-performing teams are psychologically safe: they are more open and allow employees to share mistakes without fear. It was not that high-performing teams make more mistakes, but rather that they dare to report them. (*)

In 2012, Google conducted a major research project (under the name Aristotle) to find out why some teams perform better in the workplace than others. The conclusion was clear: not only is psychological safety the most important factor in a team's success, it also underpins the other factors that cause success!(*)

Psychological safety is the most important characteristic of teams that perform well.

It improves: 

  • motivation
  • engagement
  • well-being
  • creativity and problem-solving ability
  • productivity

Psychological safety allows a culture of learning to develop at work. Making mistakes are then simply a part of learning, as is receiving constructive feedback. 


Type: Possible as

In-company training

1 day, in your organisation

Virtual Learning Journey

2 half days (each 3 hours), via Zoom

max. 12 participants

Dates open training

no dates at present

Prefer to contact us by phone? No problem. Simply fill in your details below or call us at +32 494 75 10 62.



  • You immediately translate your learnings into practice.
  • There is room for questions and feedback; you develop your personal action plan.
  • You discover the very latest scientifically based methods and techniques.
  • The techniques you learn have proven their effectiveness in leading companies and organizations.

Your results

After the training, you will be able to:

  • describe what psychological safety is and why it is important.

  • name the factors that undermine psychological safety.

  • analyse the factors that promote psychological safety.

  • develop a strategy to strengthen psychological safety in your team.


1. What is psychological safety?

  • The definition of psychological safety

  • The difference between psychological safety and related concepts such as trust

2. Why is psychological safety so important?

  • The relationship between psychological safety and performance

  • Examples of learning behaviour

  • Benefits of psychological safety

3. How to strengthen psychological safety in a team?

  • Factors that undermine psychological safety

  • Factors that promote psychological safety

  • Strategies leaders can apply to promote psychological safety in their team

  • Strategies leading organisations apply to promote psychological safety

4. Personal Action plan psychological safety

How can you translate these insights to your own organisation?